- Privacy Policy
- Privacy Policy
- TOP / Privacy Policy
Handling of Personal Information
1. Personal Information
Personal information refers to information that can identify a customer, such as name, address, telephone number, email address, date of birth, gender, workplace, and family composition provided by the customer.
2. Acquisition of Personal Information
On our website, we may acquire customers’ personal information to the extent necessary to properly provide various services. When acquiring such information, we will clearly state the purpose of use in advance and use appropriate and fair means.
Please note that if personal information is not provided, we may be unable to properly provide some products or services.
3. Purposes of Use of Personal Information
We use personal information provided by customers on our website for the following purposes and will not use it beyond these purposes.
- To respond to inquiries from customers
- To send materials regarding services inquired about by customers
- To properly provide services requested by customers
- To provide customers with useful information about services handled by our company and related group companies. Customers who do not wish to receive such information may request that it be stopped.
- To contact customers when necessary for other reasons
Joint Use by Our Company and Related Companies
Our company and related group companies may jointly use personal information provided by customers in order to provide better services.
We may provide information about services handled by our company and related group companies by email or direct mail. Customers who do not wish to receive such information may request that it be stopped.
4. Provision and Disclosure of Personal Information
We will not provide or disclose personal information provided by customers to third parties except in the following cases.
- When the customer has given consent
- When disclosure is required by laws or regulations and deemed necessary
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When it is deemed necessary to protect human life, body, or property
We may statistically process personal information provided by customers and provide or disclose it as statistical information, but such information will not contain any information that can identify individual customers.
Provision and Disclosure to Contractors
We may outsource the handling of personal information to third parties. When providing or disclosing customers’ personal information to contractors within the necessary scope, we will take appropriate measures, such as contractually requiring strict personal information management, prohibition of re-disclosure, and prevention of information leakage.
We may use external payment service providers such as Stripe, Inc. and PayPal Holdings, Inc.
to process payments for products and services.
In such cases, customer information may be provided to those payment providers only to the extent necessary
for payment processing.
5. Requests for Disclosure, Correction, or Deletion of Personal Information
When customers request disclosure, correction, deletion, or other handling of personal information, we will verify that the requester is the person concerned or an authorized representative in accordance with our prescribed procedures and respond promptly within a reasonable scope.
6. Security Management Measures for Personal Information
On our website, we appropriately and strictly manage personal information provided by customers and implement necessary and sufficient security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.
1) Use of Cookies
Some pages on our website use cookies to reduce customer burden and improve convenience.
Cookies are small text files stored on a customer’s computer when the customer visits a website. They allow
the customer’s computer to be recognized on subsequent visits, improving convenience. Cookies do not contain
personally identifiable information.
Most browsers are configured to accept cookies, but customers may set their browsers to reject cookies.
Please note that some functions of the website may not operate properly as a result.
2) Links to Other Sites
Our website may contain links to websites operated by other companies in order to provide useful information and services to customers. We assume no responsibility for personal information on linked websites.
3) Storage Location of Personal Information
Our website uses Wix, and in managing personal information, we may outsource operations to external server operators or other service providers. In such cases, we select providers that implement appropriate security measures and supervise them appropriately through contracts and other means.
7. Revision of the Handling of Personal Information
In order to further protect customers’ personal information, we will review and revise our initiatives regarding the handling of personal information as appropriate. Revisions will be posted on our website as needed.
8. Contact for Personal Information
For opinions or questions regarding the handling of personal information, please contact us at the following.
KAI GIKEN Co., Ltd.
Address: 3-2-3 Shin-Yokohama, Kohoku-ku, Yokohama, Kanagawa
EPIC TOWER SHIN YOKOHAMA 9F
TEL：045-548-4148
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